Terms and conditions, legal notice and disclaimer

1. Who we are

This website and the follow-up platform are operated by Gestación con Amor S.A.S., Tax ID (NIT) [NIT], with its address at Calle 73 #14-33, Office 303, Bogotá D.C., Colombia, email Gestacionc@gmail.com and phone +57 300 876 5274. By using the website or the platform you accept these terms.

2. What we do and what we do not do

Gestación con Amor provides advisory, coordination and support services to intended parents and surrogates during surrogacy journeys.

• We are not a healthcare provider. Diagnoses, fertility treatments, check-ups and deliveries are carried out by independent clinics and health professionals, under their own responsibility.
• We are not a law firm. Legal advice is provided by independent partner lawyers.
• The conditions, scope and obligations of each program are governed exclusively by the contract signed by each party.

3. Website information: not professional advice

The content of this website, the blog and the podcast is informative and general. It does not constitute medical, psychological, legal, immigration or financial advice, nor does it create a professional relationship. Consult qualified professionals before making decisions. We make reasonable efforts to keep the information up to date, but rules change and there may be differences between what is published and the current situation.

4. No guarantee of results

Surrogacy depends on medical and biological factors that nobody fully controls. Gestación con Amor does not guarantee achieving a pregnancy, its progress, the date or conditions of the birth, or the outcome of procedures before authorities in Colombia or other countries. Published timelines, such as the approximate duration of the programs, are references and not commitments.

5. Legal framework for surrogacy

To date, there is no law in Colombia that comprehensively regulates surrogacy; its practice has been guided by the case law of the Constitutional Court, and bills are under debate. If the regulations change, the programs will be adjusted accordingly. Recognition of the baby's parentage in the parents' country of residence depends on that country's law; each family is responsible for obtaining legal advice in its own country before starting the process.

6. Testimonials, photos and videos

Published testimonials are real and are used with their authors' authorization. They reflect individual experiences and do not guarantee that others will obtain the same results. Photos and videos of people are published with their authorization and, in the case of minors, with that of their legal representatives. If you appear in any content and want us to remove it, write to us and we will.

7. Prices and commercial terms

This website does not publish prices. Any amount, payment method or condition is provided in writing in each program's proposal and contract, which prevail over any prior communication.

8. Use of the platform

• Access is personal. Keep your credentials safe and let us know immediately if you suspect unauthorized use.
• Do not share information about other people outside the platform, such as data about the surrogate or the parents, without their authorization.
• Do not use the platform for unlawful purposes, to harass others or to arrange payments or commitments outside the program's official channels.
• We may suspend accounts that break these rules.
• The platform is provided “as is”. We work to keep it available, but it may be interrupted for maintenance or reasons beyond our control.

9. Intellectual property

The brand, logo, texts, design, photos, videos, podcast and software belong to Gestación con Amor S.A.S. or are used under license. You may not copy, modify or use them for commercial purposes without written authorization.

10. Third-party links

The website links to third-party services such as Instagram, TikTok, Facebook, Spotify, WhatsApp and our partners' websites. We do not control their content or privacy policies.

11. Limitation of liability

To the extent permitted by Colombian law, Gestación con Amor is not liable for: (a) acts or omissions of clinics, health professionals, lawyers, hotels, transport providers or other independent third parties; (b) decisions made solely on the basis of the website's informative content; (c) decisions of authorities in any country; (d) agreements or payments made outside the program's official channels; or (e) technical failures beyond our control. Nothing in these terms limits the rights that the law grants consumers on a non-waivable basis.

12. Requests, complaints and claims

You can write to us at Gestacionc@gmail.com. We reply within 15 business days at most. Personal data matters are handled according to our Data Processing Policy.

13. Governing law and jurisdiction

These terms are governed by the laws of the Republic of Colombia. Any dispute will first be settled directly if possible; if not, it will be submitted to the courts of Bogotá D.C., unless each program's contract provides for another mechanism.

14. Changes

We may update these terms. The version in force is the one published on this page with its date. English translation for reference; the Spanish version prevails.

Base document pending review by the legal advisor of Gestación con Amor S.A.S. English translation for reference; the Spanish version prevails.